Every device or accessory that we have available for sale at iCell Mobile is 100% Australian stock, which are fully certified for sale in Australia. Every device or accessory is supplied with a local Australian manufacturer warranty.

Please be aware, there are many places offering cheaper imported or non Australian standard products. These products do not come with Australian manufacturer warranty.

The warranty conditions covers all manufacturer faults, excluding any physical or liquid damages. Please see the following warranty information below:

Brand Warranty Support
Amaysim - Amaysim Support
1300 808 300
Apple 24 months Apple Support
1300 321 456
Australian Mobile (Chargers) 12 months 1300 168 168
Baseus 12-24 months Baseus Support
Belkin 24 months Belkin Support
Blacktech 12 months 1300 168 168
Boost Mobile - Boost Mobile Support
Borofone 6 months Borofone Support
ConnectMe 6 months 1300 730 343
Cygnett 24 months Cygnett Support
Hoco 12 months 1300 780 616
iQuick 12 months iQuick Support
LDNIO 6 months LDNIO Support
Lebara - Lebara Support
1300 126 122
Lifeproof 12 months Lifeproof Warranty Claim
LITO 6 months LITO Support
Motorola 12 months 1300 138 823
NCC (Never Cease Creating) 12 months NCC Support
Nokia 24 months 1800 197 240
Oppo 24 months 1300 006 776
Optus - Optus Support
13 39 37
Otterbox 12 months Otterbox Support
Pavareal 6 months Pavareal Support
PowerFlo+ 24 months 1300 730 343
Samsung 12-24 months 1300 362 603
Sony 12-24 months 1300 137 669
Telechoice - Telechoice Support
1300 835 324
Telsim - Telsim Support
1300 835 746
Telstra - Telstra Support
13 22 00
UAG 12 months UAG Support
Vodafone (Devices) 24 months Device & Servicing
Customer Care - 1300 650 410

REPAIR WARRANTY
We provide a 90 day workmanship warranty on all repairs. This limited warranty covers manufacturer-related defects on parts supplied and installed. We do not cover any damage unrelated to the repair, including, but not limited to physical damage or liquid damage to the device. T&Cs apply.


PREPAID PRODUCTS WARRANTY
Every new prepaid phone or modem device purchased comes with 12-24 months manufacturer/carrier warranty, depending on the carrier or item.


ACCESSORY WARRANTY
Accessories purchased from online or in-store come with a manufacturer warranty which varies from 3 months – 5 years, depending on the item.


CONTACT US
If you have any questions about our Warranty Conditions information, please contact us:


By address: iCell Mobile - 98 Haldon Street Lakemba NSW 2195
By phone number: 02 9740 4220
By visiting this page on our website: Contact us