Every device or accessory that we have available for sale at iCellMobile.com.au is 100% Australian stock, which are fully certified for sale in Australia. Every device or accessory is supplied with a local Australian manufacturer warranty.

Please be aware, there are many places offering cheaper imported or non Australian standard products. These products do not come with Australian manufacturer warranty.

The warranty conditions covers all manufacturer faults, excluding any physical or liquid damages. Please see the following warranty information below:


Brands Warranty Support
Alcatel 12 months 02 4949 3030
Apple 24 months Apple Support
 
Baseus 18-24 months In Store - 02 9740 4220
Baseus Support
Blacktech 12 months In Store - 02 9740 4220
1300 168 168
ConnectMe 6 months In Store - 02 9740 4220
1300 730 343
Hoco 12 months In Store - 02 9740 4220
1300 780 616
Lebara - 1300 126 122
Lifeproof 12 months Lifeproof Warranty Claim
Motorola 12 months 1300 138 823
Nokia 24 months 1800 197 240
Oppo 24 months 1300 006 776
Otterbox 12 months Otterbox Support
Samsung 12-24 months 1300 362 603
Sony 12-24 months 1300 137 669
UAG 12 months UAG Support
Vodafone 24 months Device & Servicing
In Store - 02 9740 4220
Customer Care - 1300 650 410



REPAIR WARRANTY
We provide a 90 day workmanship warranty on all repairs. This limited warranty covers manufacturer-related defects on parts supplied and installed. We do not cover any damage unrelated to the repair, including, but not limited to physical damage or liquid damage to the device. T&Cs apply.


PREPAID PRODUCTS WARRANTY
Every new prepaid phone or modem device purchased comes with 12-24 months manufacturer/carrier warranty, depending on the carrier or item.


ACCESSORY WARRANTY
Accessories purchased from online or in-store come with a manufacturer warranty which varies from 3 months – 5 years, depending on the item.


CONTACT US
If you have any questions about our Warranty Conditions information, please contact us:

By address: iCell Mobile - 98 Haldon Street Lakemba NSW 2195
By phone number: 02 9740 4220
By visiting this page on our website: Contact us